We recognize you have many choices when it comes to working with a financial advisor. We appreciate the opportunity to assist you as you navigate life's 'Critical Financial Events'. We will continually work to earn and maintain your trust through consistency, integrity and accountability. Developing and maintaining successful relationships requires a clear understanding of expectations and responsibilities. The items listed on this page are designed to increase the likelihood of a positive experience for all parties.

What You Can Expect From Us

    We will always

  • Strive to acquire and maintain a thorough understanding of your financial goals.
  • Provide opportunities to update your current financial information on a regular basis.
  • Carefully assess and monitor your investment risk and time frame.
  • Explain the implications of all recommended financial planning strategies and gladly answer any questions you may have.
  • Update you as appropriate by email, mail and phone.
  • Act as your primary financial advisor, coordinating the efforts of other related professionals when required.
  • Operate with full transparency, including disclosure of fees and any conflicts of interest.
  • Protect sensitive information and treat you with utmost respect and professionalism.

What We Expect From You

  • Take responsibility for your financial affairs through full participation in the financial planning process.
  • Complete disclosure regarding your financial affairs and about what matters most to you.
  • Open and honest communication throughout the process regarding questions or concerns you may have.
  • Update us promptly if your circumstances or objectives change.
  • Provide a minimum of 24 hours notice if you need to reschedule an appointment.
  • Recognition that some administrative tasks are handled by staff.
  • Treat advisors and staff with respect.

Please note that all planning recommendations are based on the information you provide to us. By agreeing to the expectations above, we improve the potential for a positive experience by creating an environment of mutual trust, respect and understanding.